FAQs
Where is Shizura Matcha grown?

Our matcha is proudly grown in Japan, where centuries of cultivation meet ideal growing conditions. Our first-harvest matcha is sourced from carefully selected regions known for producing vibrant, smooth green tea, while other teas in our collection come from equally respected areas across Japan.

Each region’s climate, soil, and growing methods influence the flavor, color, and character of the tea. Some matcha offers a naturally creamy, mellow taste, while others bring brighter, more robust notes.

We believe exploring different origins is part of the experience. As our collection grows, we invite you to discover how regional craftsmanship shapes every cup—and find the matcha that fits your daily wellness ritual.
Is matcha good for you?

Matcha is made from finely stone-milled green tea leaves, meaning you consume the whole leaf and all of its naturally occurring compounds. It contains antioxidants, chlorophyll, and the amino acid L-theanine, which is known for promoting a sense of calm and focus.

Thanks to the unique combination of L-theanine and naturally occurring caffeine, matcha provides smooth, sustained energy—without the jitters or sudden crash commonly associated with coffee. Many people choose matcha as a gentler way to feel alert, balanced, and ready for the day.
How do I make the perfect matcha?

Start by adding ½–1 teaspoon of matcha to a bowl or cup. Sift if desired to create a smoother texture.

Add 1–2 oz of hot water (ideally between 140–175°F / 60–80°C), then whisk using a bamboo whisk or frother until the matcha is fully dissolved and lightly frothy.

Enjoy it traditionally with water, or turn it into a latte by adding 4–6 oz of milk or your favorite milk alternative. Serve hot or over ice for a refreshing start to your day.
My Subscription Says “Sold Out” — What Does That Mean?

If your subscription shows as “Sold Out,” there’s no need to worry. As long as your subscription is active, your order will continue to ship on its regular schedule.

Subscriptions are reserved for existing members, even when products are temporarily unavailable to the public. It’s one of the benefits of subscribing! Priority access and uninterrupted deliveries!
I missed out. How can I make sure I don’t miss out again?

We’re sorry you missed the first batch. To stay in the loop, sign up for our email list and be the first to know when new stock becomes available.

If there’s enough interest, we may also open a limited pre-order so you can secure your matcha ahead of time and keep your morning routine uninterrupted.
Where do you ship to?

We currently ship to most countries worldwide. If you don’t see your country available at checkout, feel free to reach out to our support team and we’ll do our best to help!
How much does shipping cost?
  • Contiguous U.S.: $5 standard shipping. Spend over $46 and shipping is free.
  • Alaska, Hawaii, and Puerto Rico: $5 for tins, $15 for matcha kits.
  • International Orders: Delivered Duty Paid (DDP) — all shipping, duties, and taxes are included.

All shipping costs are clearly displayed at checkout before you complete your purchase, so there are no surprises.
How long will shipping take?
  • U.S. Orders: Matcha tins are typically picked and packed within 2 business days, with 4–6 business days for transit. During peak holiday periods, shipping may take longer due to carrier volume.
  • International Orders: Estimated delivery times are displayed at checkout, so you’ll always know when to expect your matcha.

We appreciate your patience and can’t wait for you to enjoy your matcha ritual!